Tutoring – Page 2 – Emma Williams: Latin tutor

The value of forgetting

Many people undestimate the importance of forgetting time. I’m not talking about forgetting painful experiences here (although the ability to wipe those from one’s memory might also be considered rather useful); I’m talking about giving your brain time to “forget” what it has learned, purely so that you can force it to remember again. Think that sounds weird? Well, let me persuade you.

Memory, as cognitive scientist Daniel T. Willingham so famously defined it, is the residue of thought. Students will struggle to remember things which they have not thought deeply about and the best teachers use a combination of methods to get students to think actively about what they need to remember. There has been much welcome discussion in recent years about retrieval practice in the classroom, and alongside that the importance of spaced learning. Believe you me, this was not the focus during my teacher-training 21 years ago, indeed there was little to no interest shown by the lecturers in how memory works, little focus on the inescapable fact that a child’s success or failure in the education system is defined by their ability to use their memory effectively – both their working memory and their longterm memory.

In the simplest possible terms, a person’s working memory is what they use to process information and acts like a kind of holding pad. Memory expert Tracy Alloway describes the working memory as like a post-it note: capable of holding only a tiny amount of information temporarily, and not suitable as a system for longterm storage. For effective learning to take place in the classroom, it is crucial that a student’s working memory is not overloaded and a large part of that responsibility rests with the classroom teacher. However, students themselves (and those supporting them) can help too. The more a student can do to transfer knowledge into their longterm memory (which, unlike the working memory, is limitless) the better their capacity to learn will be. In my subject, this means that the student should endeavour to learn as much vocabulary as they can, as well as the important noun and verb endings; this will mean that they are not over-burdened in the classroom, enabling them to access more learning.

So there’s the rub. How exactly does one transfer knowledge reliably into one’s longterm memory? Well, the more I work one-to-one with students and advise their parents and guardians, the more I have come to understand that most of them really underestimate the importance of forgetting time.

Some students have been taught about spaced learning in school, as part of a drive towards empowering them with a knowledge of metacognition (which is thinking about thinking – a knowledge of how we learn – exactly what we’re talking about now). This is fantastic. In schools that are switched on to this, students are taught to repeat their self-testing processes regularly, leaving a gradually-increasing length of time between each revisit. Some schools teach a fixed process, helping students by advising them on exactly how long those varied gaps should be, but the truth is that it doesn’t necessarily matter. In principle, students should be regularly testing themselves on things they learnt that day, that week, that fortnight, that month, that year; the best and most effective kind of retrieval draws on a range of learning distances.

Students can actually exploit their brain’s capacity for forgetting and retrieval during very short spaces of time, and I make this happen within my 30-minute tutoring sessions. As one simple example, I might help a student commit the endings of the 1st declension to memory in the first few minutes of a session. I might then test them on a series of nouns which follow the first declension. I will then return to the endings of the 1st declension and test them on those again at the end of the session. That’s a typical 30-minute lesson arc and allows for “forgetting time”. However, even within that arc, I will further exploit the brain’s ability to switch from one focus to another and, as a result, to temporarily forget; during the process of testing a student on the 1st declension endings, once they reach a certain level of competence, I might suddenly ask them a couple of random questions to distract them from the table: do they know how many declenions there are? What gender are most nouns in the 1st declension? Can they think of any words that they know which follow the pattern of the 1st declension? Once their brain has been distracted for a minute or or so by this Q&A, I will then ask them to recall the endings of the 1st declension once again. The constant exploitation of forgetting time increases the impact of learning because it is forcing the brain to retrieve something which has briefly exited the working memory (i.e. the student has not spent the last minute actively thinking about it and holding it in their head).

Perhaps the most important thing that students need to know is that forgetting is crucial. Forgetting is therefore not the enemy; forgetting is part of the learning process. Once students gain confidence with this, what they begin to realise is that their brains take less and less time to recall what they have seemingly forgotten with each reboot. The process of recall in and of itself is what cements learning and is crucially important. I have written before about the dangers of the forgetting curve, as posited by psychologist Hermann Ebbinghaus, when it comes to memorisation; but what the forgetting curve actually shows is that forgetting is not just inevitable, it is an integral part of the memorisation process. We cannot learn a large amount of information without allowing ourselves time to “forget” it prior to forcing ourselves to recall it again.

It is therefore important to reassure students that retrieval can and indeed should feel a little uncomfortable – you are forcing yourself to try and remember, and in these days of Google that is not something we do very much. Many a happy evening was spent back in the day when a friend might say “who wrote that song?” and one would spend several minutes (or several hours!) trying to remember collectively. Now we can just look up the answer, we’re perhaps less trusting of the fact that if we wait long enough, the answer will pop into our heads. As Daniel T. Willingham puts it, “people usually believe that forgetting happens over time; if you don’t use a memory, you lose it. This may be hard to believe, but sometimes the memory isn’t gone—it’s just hard to get to.” This is the most remarkable thing demonstrated in the whole process – you might think you’ve forgotten something, but the memory is actually there, lurking deep inside your brain. Retrieval teaches you how to access it.

So let’s hear it for forgetting. Forgetting is important. Forgetting should be exploited as part of the learning process. And let’s face it, forgetting is unavoidable. All we can do is work with it.

“Just one more thing, Sir …” Peter Faulk as the unforgettable *Columbo*,
who made the art of seeming to forget his trademark

Keeping it short

New clients are often surprised by the fact that I recommend sessions of just 30 minutes. Many are swiftly converted to the idea when I give my reasons, but some remain deeply sceptical; I have even lost one or two leads as a direct result.

Given how critical many people are of the shortness of their own child’s attention span, and also given the fact that most people approach me because of the very fact that their child is struggling to cope in my subject, I do find it strange how bitterly wedded to the hour-long model some people are. I also find it strange how many tutors are still working to it.

The latter is perhaps easily explained: to be frank, it is easier as a tutor to fill your books and your time in hourly slots, as going with the half-hour model means that you have to source double the number of clients to make the same amount of money. However, I don’t believe that this is the reason why so many tutors are sticking to the hourly model, not least because I know so many who are already over-subscribed. I think it’s got far more to do with habit. We’ve always done it this way, so let’s just carry on. Some tutors to whom I have suggested the 30-minute model have reacted to the idea as if it’s some kind of revelation – it had literally never occured to them to tutor for any period of time other than an hour. Yet in the world of music teaching, for example, 30-minute lessons are really quite common.

The hour-long model for tuition is in many ways a hang-over from when all sessions were face-to-face and practicalities therefore came into play. Parents bringing their child to a tutor’s house probably preferred an hourly session; at least it’s enough time to nip round to the Co-Op and pick up a few basics, or do another quick errand. Half an hour would mean that they would probably have no choice but to sit in the car and wait. Yet these days, with online tutoring, 30 minute sessions are a viable, workable model and students gain untold benefits from working in this way.

Here are just a few of my key reasons for going with the 30-minute model.

Most tutoring sessions are very intensive and can be taxing on the working memory, which is exceedingly limited. Over-burdening a child’s working memory is counter-productive and will hinder their progress.
Tutoring is expensive for the client. Given what I have said in number 1, I truly believe that I am giving better value for money, because a child is more able to focus intensively for the whole session. Why pay for extra time that is potentially less valuable? This is why I recommend two sessions of half an hour if parents are really keen for their child to have an hour of my time – they pay me the same amount as they would at an hourly rate, but they’re getting better value for money.
Not all children are exactly thrilled at the notion of spending extra time being coached in a subject that they are struggling with and/or that they don’t (yet) like. This is especially true of teenagers. A 30-minute session is a much easier sell to a disaffected, disgruntled Year 11 student, especially when they see how much progress they can make in that short time. I have had teenagers request to go up to two sessions per week once they realise the progress that they can make in a 30 minute slot. We must all try hard to remember what it feels like to be 14, 15 or 16 years old. An hour feels like an absolute eternity. I remember being almost in tears before double geography, just at the thought of the interminable boredom. (Sorry, Mrs Winslow).
On a related note, 30-minute sessions also mean that I don’t get bored. Sorry if this is a shock to anyone, but tutors are human and we get tired during sessions as well, especially if that session involves the patient repetition and re-explanation of very simple concepts, multiple times, which it often does. I work with numerous students who need remedial help on very simple concepts. Keeping their sessions short keeps up the sense of urgency and the interest; I am fresh, focused and your child is getting me at my best.
The 30-minute model means I can help more people. I currently have almost 40 students on my books and there is no way I could work with that many clients in hourly slots. I am already getting to the point where I am turning people away: while I do have some slots available, unless a parent can agree to a very specific time, I am currently having to pass them on to other tutors. If they have selected me for a specific reason (usually because they have read my website really carefully), this can be disappointing for them, however wonderful I know my recommended tutors are. I understand that, and I want to work with as many people as I can who want to work with me.

Finally, some thoughts about schools. While many schools work with hourly lessons, this is not true for all and indeed it is the most academic schools that tend to favour shorter lessons. The grammar school I used to work in had eight lessons per day, each one of 35 minutes. The pressure to get the students in, settled and working as soon as possible was high; as a result, every minute felt urgent and pressured, and that’s actually very conducive to a thriving learning environment. One of the biggest changes I noticed when I left this grammar school and joined a comprehensive was a terrifying lack of urgency when it came to lesson time. I remember being totally taken aback by a student who once commented “is it even worth starting this? We’ve only got half an hour.”

Many schools worry that the introduction of shorter lessons would lead to wasted time, as students will be moving between classes more often. In my experience, the exact opposite is the case. Shorter lessons put the pressure on both students and staff, and it’s easier to promote the sense that we must be making the most of every minute.

Why is Latin difficult?

Latin has something of a reputation. Everyone thinks it’s difficult and indeed it is. But so is mathematics and so is any language once you get beyond “bonjour, je m’appelle Alain”. Grammar is difficult and still not explicitly taught in our own language to the degree that it is in many other countries.

So why do some children struggle with Latin over and above anything else?

One reason is the unfamiliar territory that the language presents to family and friends. Many parents and guardians feel able to offer some kind of support to their children in the majority of subjects, certainly in the early years. I work with many families who are thoroughly involved when it comes to the children’s homework and it’s true that many children benefit from adult support in their studies at home – during lockdown, this took on a whole new importance. Lots of families employ me because they care about their children’s studies and feel ill-equipped to support them due to their own lack of knowledge, and with only around two and a half percent of state schools currently offering Latin on their timetable, I don’t anticipate the situation changing in a hurry. As a result of the fact that so few people have any experience of Latin as a subject, it maintains a certain mystique, all feeding into its reputation for being inaccessible and challenging.

Furthermore, and at the risk of stating the obvious, Latin is an ancient language – and a dead one. What that means quite simply is that nobody speaks it any more. As a result, the content of what you are translating will often seem obscure to you, due to the fact that the world has changed rather a lot. The ancient world was very different from ours and much of what went on even in the most mundane aspects of daily life can seem unfamiliar or even bizarre. Add to this the fact that a lot of the time students will be looking at stories from ancient myths or founding legends and we’re in a whole new world of weirdness. This inescapable fact is captured rather brilliantly in this little meme, which has been circulating the internet for as long as I can remember:

The thing is, children generally like the weirdness and indeed the darkness. If you think that youngsters don’t like dark stories then explain the thundering success of an author such as Patrick Ness. Generally, children are not put off by the puzzling nature of what they are translating; but it certainly can contribute to their belief that the material is obscure.

So, we’ve dealt with Latin’s reputation and we’ve established that the inherent fact of it being an ancient, dead language may make it potentially difficult to access. On top of that lies the inesecapable fact that Latin as a language is very different from our own. The most important thing to understand about Latin is that it is a heavily inflected language. This means that word formation matters, but we’re not just talking about spelling here: we’re talking about the fact that the very meaning of a word is adjusted by its formation. In inflected languages, words are modified to express different grammatical categories such as tense, voice, number, gender and mood. The inflection of verbs is called conjugation and this will be familiar to students of all languages. However, in Latin (and in other heavily inflected languages such as German) nouns are inflected too, as are adjectives, participles, pronouns and some numerals. The inflection of nouns is called declension.

What blows students’ minds the most, in my experience, is how this inflection translates into English and how the rendering of that translation can be confusing. For example ad feminam means “to the woman” but in the sense of “going towards”. I might use it in a sentence such as “the boy ran over to the woman”. However, feminae can also mean “to the woman”, but this time in the sense of giving something to: so I might use it in a sentence such as “I gave a gift to the woman”. And that’s before we’ve even explored the fact that we also use the word “to” when forming our infinitive “e.g. “the woman likes to run”). Trying to unpick why grammatically different concepts sound the same in English is just one tiny example of a myriad of misconceptions that children can be carrying around in their own head.

Misunderstandings can arise everywhere. Imagine I’m in front of a class and I say “the dative case can be translated as “to” or “for” in English. Pretty clear, right? But if you were hearing a teacher say this rather than reading it, I wonder if you might have heard “the dative case can be translated as “two” or “four” in English.” I discovered this misconception once and it exemplifies perfectly why dual coding (providing a visual representation of what you are explaining, ideally formed in real time) is essential when it comes to grammatical explanations. What’s great about one-to-one tutoring is these kinds of misconceptions can be uncovered and rectified.

Due to its inflection, many Latin words can be difficult to recognise as they decline or conjugate, and this brings us to what many students can find the most disheartening aspect of the subject: vocabulary learning. If a student has worked hard to learn the meaning of a list of words, imagine their disappointment and frustration when this effort bears no fruit for them. A child may have learnt that “do” means “give”. Yet will they recognise “dant”, “dabamus” or “dederunt” as parts of the same verb? Without explicit instruction and support, probably not. This can be really depressing for students and can result in them giving up altogether. It’s also why parental support with vocabulary learning can only take a student so far. That’s where a tutor can help.

Furthermore, due to the inflection of the language, a Latin sentence has to be “decoded” rather than read from left to right – breaking the habit of reading from left to right is something I have written about before and it is without a doubt one of the biggest barriers to students’ progress in my experience. Working on this and supporting students with their ability to tackle each Latin sentence in the right way forms much of what I do as a tutor. Even when a child has worked hard to learn all of their noun endings and all of their verb endings, they still need a huge amount of support and scaffolding to show them how to process these and map them onto what they are translating.

I remain unsure whether Latin really is any harder than any other subject. I believe that its reputation is mainly to do with the fact of its obscurity and how few people have the ability to access it. While this remains the case, however, the demand for support and tutoring will always be high.

How to get the most out of your online tutor

Online tuition is potentially life-changing; transcending geographical barriers, it can connect your child to the perfect provider. Since the experiences that we all endured during lockdown in 2020 and at the beginning of 2021, I have found that everyone is suddenly on board with online tuition. I rarely meet a new client who doesn’t think that it’s a viable option, this is dramatic contrast to what I found even as recently as 2019.

I am a cautious technophile, who places high demands on technology to work pretty much “by magic” – I don’t like wrestling with equipment and I get mightily exasperated when I have to. Yet with the kind of apparatus and software that so many of us have access to these days, I have been delighted to find that the technical hassles are minimal.

However … (you knew there was a “however” coming, right?) … there are certain pitfalls to online tuition, some downsides compared to face-to-face tutoring, which parents and guardians should be aware of. Happily, they are largely avoidable with a little bit of planning. Never forget: you’re paying for a service, and tuition with an experienced, qualified teacher doesn’t come cheaply. Don’t let the fact that you access online tuition in the comfort of your own home lull you into taking it that little bit too casually, or you may well find you get a poor return on your investment.

Is your equipment up to the job?
For online tutoring, there’s no escaping the fact that you will need reliable, fast internet access: this is a must. Whatever software your tutor chooses to use, they will be talking to your child in real time on the web – this is very demanding on whatever service you are using, so a poor WiFi connection or painfully slow broadband will scupper the session. Use this speed test to check whether your service is up to the job: click “Go” and wait for it to measure the speed. If your either your download or your upload speed is less than 5-10 Mbps then you might have problems: remember that online tutoring is a conversation, two people talking over the internet in real time, so the speed simply has to be there in both directions. If a clients is experiencing a temporary slow-down (it happens to a client I have in Cornwall on occasion) I suggest turning cameras off, which although not ideal does usually enable the conversation to continue.

You need to think about how your child will communicate with the tutor. Integral cameras, microphones and speakers are usually fine, but experiment with supplementary equipment if your child struggles to concentrate – students wearing headphones, for example, often find it easier to avoid distraction and focus on the session. Speaking of focus …

Session location: is your child in the right place?
Aren’t iPads wonderful? Many of my tutees access tuition via an iPad or similar tablet, and the advantages are obvious. However, don’t let the freedom that an iPad offers you detract from the fact that your child needs a quiet place to concentrate. If you’re having a conversation, cooking or hoovering in the background, not only are you distracting your child but you may cause noise interference to the extent that the tutor will really struggle to hear them. If your child is wearing headphones, that will help them to zone out the sounds around them but the same will not be true for the tutor – most microphones will pick up a great deal of extraneous sound, and the effect can become close to unbearable for the tutor if people are talking or using household appliances in the background during a session.

Ideally, your child should be in a quiet room where they won’t be interrupted by noise or curious siblings. You may wish to be present while your child is being tutored for safeguarding reasons; this is fine, but you should prepare to do something quiet such as reading book. Alternatively, and if the only reason you wish to be present is for monitoring, you could consider recording the sessions – many of the platforms used by online tutors allows for this option.

There has been some recent anxiety on social media re. the safety of Zoom and similar platforms. The package works on closed meetings and the only way that an unsolicited third party could join a meeting is if the link to a meeting is shared online. If your tutor shares the link for each session with you and you alone, there should be nothing to worry about, but you should talk to your tutor about their safeguarding policy. Personally, I only use the “recurring meeting” function with adults; with minors, I schedule a unique Zoom link afresh for every single session with every single child. While this creates a little extra admin at my end every week, I believe that it is worth it in order to mitigate against the risk of a reusable link being accidentally shared with third parties.

Session timings: is your child ready?
If your child finds it difficult to get out of bed, you will need to think carefully about how to manage a morning session. I have tutored students on a mid-morning that have clearly just rolled out of bed; dazed and groggy, they are not even close to being fully awake and this means (of course) that their focus is poor. So, even if your child is entering that inevitable phase when wake-up time becomes something of a battle, do try to peel them out of bed well before the session is due to start, allowing time for them to have a shower and something to eat. They then have a fighting chance of their mind being on the tuition session ahead, not still under the duvet.

One of the great joys of online tuition is the time that it can save you. Some clients that are near enough to me to come for home tuition have still opted to go online; I am based in a heavily-populated area of Surrey and the reality of rush-hour traffic can turn even a 5-mile round trip into a potential nightmare. Online tutoring can open up a wider range of possibilities when it comes to time: take advantage of this and make it work for your child.

One final thing …
Your child is smart! They know that an online tutor’s field of vision is significantly limited compared to a tutor that’s in the room with them. So what do you know? They may well try to use their phone during the session, or to access other apps or websites on the machine they are using. So, especially if your child is currently preoccupied with a particular game or social networking app, do make sure that they leave their phone with you for the duration of the session and do check that they have closed down all their other apps and messaging services.

One-to-one tuition

What is the benefit of working one-to-one with a student, and why does it trump group work every time? This is a question I have been pondering this week, as I listened to two podcasts aimed at private tutors, both released on the same day, both making the case for tutors like me to make the shift into setting up groups for online tuition. The podcasts were great. The group tuition model? I’m not so sure.

With the explosion of online tutoring into what amounts to one of the fastest-growing corners of the gig economy, I find myself and my recent career-change somewhat on trend. As usual, however, I also discover that I am swimming steadfastly against the tide. Well, thank goodness for that; being in the zeitgeist is definitely not something I’m used to and I’m more of a heckler than a celebrity.

Many online tutors are expanding their businesses into groupwork, to the extent that some are abandoning the one-to-one tuition model altogether. The reason seems obvious; as one parent pointed out to me when they first got in touch to seek help for their daughter, I could make a lot more money if I worked with several students in each slot. This does, of course, rely on there being a high-enough demand for a certain kind of tuition at a particular level: to be frank, in my rather niche subject – taught in only around 2.5% of state schools – I am not sure that’s ever going to be the case. I do have one group of three, which arose because a parent contacted me directly with the request that I work with three children of the same age who were all ab initio and wanted to learn together: in that circumstance, with three friends at the same level who are all keen to start a new project together, the model works very well and I’m enjoying it. But with remedial tutoring (by which I mean the process of supporting a student who has come to you because they are struggling), I have serious doubts. Firstly, I doubt that demand is high enough in my subject but secondly – and I am still idealistic enough to say more importantly – I do not believe that group tuition is a good model when it comes to making that kind of difference to an individual child’s progress.

One of the absolute joys in switching from classroom teaching to one-to-one tutoring is the incredible privilege of taking a child from the bottom of their class to the top. Taking a child who is failing and turning them into one who can achieve the highest of grades. Taking a child who hates your subject and turning them into a GCSE candidate. Taking a child who has been hiding at the back of their classroom for so long that they need a huge amount of coaching and coaxing before they find their feet. One parent told me that their child was coming home in tears after their Latin lessons because they simply had no idea what was going on in the class and had no idea how to access the learning; after working with me, that child went on to choose the subject at GCSE and achieve a very good grade. One of the client reviews I am proudest of reads “you have turned despair and dismay into enjoyment and enthusiasm”. Another says simply “your lessons were transformational.” None of this could be achieved without the one-to-one model. I stand by that. I simply cannot accept that you can take a child who is failing dismally in a subject and get them a top grade without working with them closely as an individual. It’s what tutoring is all about.

I have written before about the power of tuition and the overwhelming benefit which comes from the opportunity to delve in and unpick a student’s understanding – or rather their lack of it. A good tutor will uncover a whole raft of small misconceptions or gaps in a student’s knowledge within the first session. I likened a student’s developing knowledge of a subject to a wall; students who come to a tutor for help have often got bricks throughout that wall that are either misshapen or missing altogether, causing the whole structure to be at risk of collapse. One-to-one tutoring diagnoses the problems, finds the missing bricks and provides the repointing, replacement and reinforcement required. No amount of rhetoric will ever convince me that the same can be done in a small group. Of course, small group-work is great and you can achieve much more than can be achieved with a class of 30; but it still can’t beat the one-to-one model.

Quiet students can often suffer the most in the mainstream classroom – they can fall behind without being noticed or can have enormous potential in a subject – again, without being noticed. A good tutor (and indeed a good classroom teacher) is an excellent reader of body language. I’ve thought a lot in my work about non-verbal cues, those tiny indications that an individual student can give off when they’re not following something – a twitch of the mouth, a furrow of the brow. In a one-to-one session, that’s my cue to pause and rewind and it’s an absolute joy to be able to do so. In the classroom, not only did I not have the time to respond to every non-verbal cue but the reality of a large class meant that I more than likely missed the majority of them. Due to a quirk of timetabling which I won’t bore you with, I once ended up with an extra Year 9 class of 5 students. Yep. Five. I had another group of 24 and yet another of 28 and one of 5. Ask the previous Head why that ridiculous situation arose. Of course, the children in the group of five progressed – on average – better than those in the two larger groups. But it still wasn’t one-to-one tuition and they still didn’t progress as well as they would have done had each of them – in some kind of fantasy parallel universe – had a good private tutor as well.

I have no desire to stand in the way of progress and if enough online tutors are finding that there is enough demand for small-group tuition in their subject and can get decent results with that model then good luck to them. For me – and this is perhaps because I have spent far longer at the chalkface than any other professional tutor I have met so far, I do not believe my heart will ever be in it. I came into tutoring in the sure and certain belief that the one-to-one model is absolutely unbeatable when it comes to building a child’s confidence, tackling misconceptions, breaking down the mindset that they “can’t do it” and launching them onto a new path of success.

For me, nothing else will ever be as rewarding as that.

Why is tutoring so effective?

As a teacher of 21 years as I have spent my day job teaching groups of 25, 30 or even more. I remain fascinated by the different dynamics of the one-to-one setting in comparison to the mainstream model.

One-to-one tutoring is remarkably powerful compared to what teachers can achieve in the mainstream classroom. As a tutor, I have taken students from the bottom of their class to the top; I have also witnessed other tutors do exactly the same for students who were at the bottom of my own classes. So what is it about what tutors do that can make us so effective?

The overwhelming benefit comes – in my opinion – from the opportunity to delve in and unpick a student’s understanding – or rather their lack of it. I usually uncover a whole raft of small misconceptions or gaps in a student’s knowledge within the first session. I imagine a student’s developing knowledge of a subject as like a wall; students who come to a tutor for help have often got bricks throughout that wall that are either misshapen or missing altogether, causing the whole structure to be at risk of collapse. This is where tutoring comes in: repointing, replacing and reinforcing the bricks as required.

During the process, a tutor can build a real relationship of trust. Some of these students are so convinced that they’re “rubbish” or simply can’t do it that the revelation that they can understand the concepts in front of them is remarkably powerful. It is not that a tutor necessarily knows their subject and better than the classroom teacher – it is the fact that a tutor has one-to=one time dedicated solely to one child’s needs; it is also that the tutor is (or should be) skilled in identifying and resolving a host of minor misconceptions or gaps in a child’s knowledge that are holding them back. The result can seem like a miracle.

There’s a lot of talk in education that teachers can and should be doing this – that through the right kind of differentiation every single child’s needs can be met by their classroom teacher. The truth? This is absolute nonsense. Of course classroom teachers can’t do that, as anyone who has been one will tell you. Of course children with particular needs can fall behind in the mainstream classroom – those who have missed a large amount of the curriculum through absence, those with SEND, those who have fallen behand for whatever reason and indeed those who are ahead of their peers.

Students who often suffer the most are the quiet ones – they can fall behind without being noticed; yet they can have enormous potential in a subject – again without being noticed. I’ve thought a lot in my work about non-verbal cues, those tiny indications that an individual student can give off when they’re not following something – a twitch of the mouth, a furrow of the brow. In tutoring, that’s the moment to pause and rewind: it’s an absolute joy to be able to do so. In the classroom, not only do I not have time to respond to every non-verbal cue but the reality is I am more than likely to miss the majority of them in the sea of 30 faces.

Like anything, there are of course downsides to the one to one setting as well as benefits. Tutoring can be at risk of lacking direction – you’re potentially not following a set curriculum, rather tailoring each session to the child, and as a result the sessions can seem to lack direction and it can be hard for inexperienced tutors to assess where to go next in terms of content. Similarly, how does one pitch one’s expectations and also how does one manage those of a client who’s paying for our services? Some parents see a tutor as the panacea for everything, not realising that what their child needs is – for example – some basic but regular help with learning their vocabulary. Of course, tutors can and should advise on the methodology, and there is definitely a place for a skilled subject-expert working on vocabulary with a child as part of their time together; but parents sometimes need to invest a little of their own time in their children’s progress too. Vocabulary learning should be done little and often (ideally in short bursts every single day); so unless you can afford to employ a full-time live-in tutor (and believe me, there are some families who actually do so!) then you need to spend some time on supporting your child with their learning.

One of the biggest issues to consider in the one-to -one setting is the risk of cognitive overload, especially in sessions lasting an hour. (I counsel clients against the hour-long model for this very reason). One-to-one tutoring is remarkably intense, both for the student and for the tutor, so we really do need to consider how to pace our sessions to mitigate against this. Cognitive overload is counter-productive and can make students even more anxious and overwhelmed; tutors need to consider how not to over-burden students’ working memory during the session whilst still keeping the level of challenge high.

I have enjoyed my 21 years at the chalkface immensely and my time in the mainstream classroom has gifted me with what I hope will be a long-lasting insight into the problems that my clients are facing when they come to me; it also grants me an insight into the challenges faced by teachers and my aim will always be to support them in the almost insurmountable challenges they face. Tutors should never undermine the classroom teacher, nor use resources that could ruin their lesson: there is nothing worse for a classroom teacher than handing out a resource and then hearing a child pipe up “I did this with my tutor at the weekend!” So don’t do that, please! In an ideal world, a tutor should be able to communicate with the classroom teacher to enable a powerful support network to form around a child who is struggling – I think we are a long way off teachers reaching that level of trust just yet (something I might explored in another post), but I hope to see it happen before the end of my career.

Superprof purchase of The Tutor Pages

Some disturbing stories have come out surrounding the recent purchase of the UK-based site called The Tutor Pages by global brand Superprof.

Many tutors have reported that The Tutor Pages was their main source of clients and it must have been an unimaginably devastating shock to learn that the site had been disbanded with no warning, no consultation.

I am disturbed by reports that Superprof have been unhelpful and unwilling to issue refunds to clients unhappy about this extraordinary takeover, yet I am even more shocked by the behaviour of the now-defunct company they have bought. What kind of company says nothing about an impending takeover to its paying customers? This wouldn’t matter so much if the new company had bought the domain name and maintained the service as it was – but this is emphatically not the case; indeed the look of the new site, the way it operates and its general approach could not be more different.

Superprof operates under a completely different business model from that set up by The Tutor Pages. Tutors can sign up for free but are (of course) encouraged to “upgrade” to what’s marketed as a superior service for a fee (and I wonder whether tutors previously signed up to The Tutor Pages were assumed to be new paying customers for Superprof? Hmmmm). Their main source of revenue, however, lies in charging potential clients for tutors’ contact details. They are by no means the only company that operate under this model and I’m not saying it’s a bad one – the point is that the model is completely different from that used by the purchased company. Tutors (myself included) who had previously signed up to the now-defunct Tutor Pages paid a fee upfront to advertise on the site – potential clients were not charged. I can see why people are angry at being migrated to a site that operates under a completely different model, as well as one that is yet to prove itself as a reliable source of UK-based clients.

I advertise as a tutor on a range of sites and until the recent takeover The Tutor Pages was one of them. As it happens I have gained relatively few clients from this kind of advertising. My own website performs very well on Google thanks to the combination of my relatively obscure specialist subject and a killer domain name; most of my referrals therefore come via my own website, local advertising, word of mouth and (weirdly) my Facebook page.

The first Tutor Pages customers learned of the takeover was a chirpy email from Superprof informing us of the switch and assuring us that our details had been transferred without a hitch. Hmmmm I thought. Reading on, it seemed that I had been assigned a laughably insecure password and this in itself was enough to send me scrambling to the computer to delete my details with immediate effect. (How all of this is allowed under GDPR is anybody’s guess).

Following the precaution of deleting my transferred details, and since I tend think it’s worth sticking an advert wherever one can (especially for free), I signed up afresh with new details and even started the process of asking old clients to make recommendations on my Superprof profile. I’d never heard of Superprof before but thought “ah well. Why not?”

Well.

Having done some further research I have deleted my account again. The way this whole takeover has been handled is shocking and I do not wish to be associated with such a company. In addition, I noticed that my details were appearing under Superprof on a Google search with entirely the wrong fees listed (half the price of my actual charges) plus the link was broken. I queried this with Superprof and having waited over 24 hours for a response I had already decided to cut my losses and delete the account. I had also read complaints from numerous tutors that their fees had been listed wrongly and having browsed the site I know for a fact that there are tutors on there with their listings still incorrect – I have seen them advertise elsewhere and know their rates – some of them have had their rates slashed by two thirds on Superprof and no doubt they are blissfully unaware.

I note from Twitter discussions that lots of tutors have had an outrageous battle to get their registration fee back. I wasn’t too worried about chasing them for a refund of my original fee paid to The Tutor Pages as on checking my records it was due to expire in a couple of months so I figured it wasn’t worth the hassle. Others have been more determined and I congratulate them on not taking this lying down.

In Defence of Private Tuition

“Private tuition can be harmful to the long-term academic prospects of children, a leading London headteacher warned today.” A recent article in the British press employed the usual tone of melodrama and foreboding that is standard for most reporting on educational issues, especially those which focus on parental anxiety and individual choices.

The article – of course – lacks nuance; the quoted head teacher of South Hampstead High School has told me personally that “the debate is not binary” and even that she has recommended tutoring on some occasions, a balance to her position somewhat absent in the histrionic tone of the article in which she is quoted. However, she is disquieted by the increasing numbers seeking private tuition, and advocates it only in extremis, when a child is struggling to such a degree that the situation is truly desperate. When I suggested that private tutoring can also provide stretch and challenge, she replied “we provide plenty of this at school,” her words revealing an unease that is familiar to me and which I hope to explore in this post.

Part of the rhetoric of teaching – whether in a mainstream comprehensive like mine or a selective independent school like South Hampstead – is that anything and everything is possible. We are expected to subscribe to this mantra, and to suggest otherwise is to admit that you are willing to let the children down – not a comfortable position for any of us. We strive for outstanding practice in every lesson, and every child must make the relevant progress and have his or her particular needs fulfilled.

We must provide stretch and challenge or scaffolding and support as appropriate; every lesson must be tailored to the diverse needs of each individual member of the class and every lesson must be reflected upon and refined. How did each child perform? Did they grasp the key concepts? Did they make the relevant progress? Were the most able sufficiently challenged? What areas of weakness need to be addressed next time? This process must be repeated numerous times a day, every day of the week. And we try. Oh, how we try. But the reality is that sometimes it’s not enough.

As a result of the high expectations that are placed upon us, it is easy for teachers to feel threatened by the very existence of private tuition. I have experienced this myself only recently, when I watched a boy who was struggling in my subject transform his performance as a direct result of working with a private tutor. It was a truly humbling process to witness, and I don’t deny that for a short while I felt rather dismal about my own apparent failure as his classroom teacher. But as a private tutor, I have seen the game from the other side of the fence. I know that what I can do with a child in a regular series of bespoke one-to-one sessions bears little or no resemblance to what I can achieve in the mainstream classroom. I pride myself on being pretty good at my job: my results are excellent, I have never been rated less than “Good” in almost 20 years in the state sector, and I know that I am valued immensely by a school I feel lucky to work in. But I am not a magician, and there are limits to what I can achieve in the classroom.

As a private tutor, everything I do is in direct response to one individual’s needs. The key to outstanding private tuition is developing the ability to read each person closely; in a one-to-one session, I can watch for every tiny non-verbal cue that a child is giving: every shift in the chair, every bite of the lip, every furrow of the brow. Of course, I often notice these signs in the classroom too, and I endeavour to pay close attention to those individuals who are expressing some puzzlement. But how often must I miss such nuances, due to the sheer number of faces in front of me? And every missed moment is another tiny chink in that student’s progress, another fissure in the delicate and ever-evolving construction of knowledge and understanding. If I thought too much about it, I would go mad.

In a large class, children must wait – an individual query may not be relevant to the whole class, and some students, especially in the younger years, seek to reassure themselves by querying what you have said before your sentence is barely out of your mouth; this desire to ask questions at every stage of an explanation can ruin the flow of a lesson for the majority, and students must learn to save their questions for later, when a teacher is circulating the room. We try then to address each individual query and pay personal attention to every child, indeed the importance of this is one of the things that makes teaching both challenging and rewarding. But the rules are reversed in private tutoring, when a tutor can actively encourage a child to interrupt as many times as they wish; as a result, the lesson is truly tailored to the individual and every potential misunderstanding is addressed – simply impossible in the mainstream classroom, however hard we might try.

I am not unsympathetic to those educationalists who have concerns about private tutoring. In stark contrast to the case of my student whose progress was transformed as a result of tuition, I have also come across cases when a child has been thoroughly let down by a tutor with no professional experience. Many of those advertising at the more affordable end of the scale are university students – I would willingly have tutored for £10-15 an hour as an undergraduate – and some of them do an excellent job. However, such tutors have no experience of the ever-changing expectations that children are working towards; if you are simply looking for someone to de-mystify a subject then this kind of tutor can work very well, but if you are looking for your child to make progress towards a specific educational goal or to excel in a particular set of examinations, you’re taking quite a risk in paying someone who is not an expert in this process.

Yet the main objection against private tuition raised by the quoted head teacher is not a lack of professionalism on the part of some tutors; rather, it seems to touch on the wider issue of so-called “helicopter parenting” and a tendency to problem-solve on behalf of our children. In truth, no matter how much a parent might wish it to be so, private tutoring is not a magic solution; it is merely an opportunity, with which the student has to engage in order to progress. A few will rock up confidently with a myriad of questions, but the vast majority have spent so long hiding at the back or trying to bluff their way in a subject they are struggling to understand that it takes some time to strip away their defences and encourage them to participate without fear.

The tutees that come to me are often in the very state of despair that the quoted head teacher cites as appropriate for tutoring, when they have “exhausted all other options.” More than one parent has described the dreadful bouts of gut-wrenching anxiety and floods of tears as a child finds themselves getting further and further behind their peers. My subject (Latin) is obscure, and few parents are blessed with the knowledge to help their child through the quagmire of this difficult and unforgiving discipline; so they can watch in despair while their child suffers, or they can find a compassionate and competent professional to provide the right kind of support for them. As one parent put it to me, “you have turned dislike and dismay into enjoyment and enthusiasm.” Sounds like something worth paying for.

This piece was originally published in September 2017 in Quillette Magazine.